You tell and show us the problem, we’ll diagnose and advise you
- 15 min15 minutes
- 25 British pounds£25
- Online appointment
During a 15 minute video assessment, you describe what the problem is. We’ll provide a diagnosis and advise you what to do next. If it’s safe to do so, we will tell you how to fix the problem yourself. If not, we’ll give you the information you need to tell your electrician. How it works: • Book a time slot to suit you • We’ll send you the Zoom link and remind you 15 minutes before the appointment • Our expert electrical engineer will ask you to describe your problem • You can show this using your phone or tablet, and share photos or video • Our expert will advise you what the problem is • If it’s not something you can tackle yourself, we’ll advise you on the next steps
To cancel a session, please do so within 60 minutes of the scheduled time.